Getting started as a Shift assistant

As a Shift assistant, you assist in booking shifts for someone else, and you can modify the shift schedule. This role is meant to assist others in their shift planning, often used for PA’s or department secretaries. For one-off situations that require exceptions on the access profile, you can also book shifts exceeding the access profile’s restrictions.


Accessing Mapiq Admin 

Log in to app.mapiq.com to find the Admin in the menu. 

To make sure that Mapiq is up-to-date with any recent changes for your assigned administrator role, log out if you are already signed in before you have been notified of your new role and log in again. If you experience any problems, please contact support@mapiq.com.

Register guests

As a Shift assistant you have the power to register guests. By registering a guest you can book a shift on behalf of the guest. In turn, this allows you to account for a safe capacity in your building as guests are counted in your capacity.



Assisting with booking shifts

In the People tab, you can find an overview of all the users (active and inactive) and guests with access to the buildings. The People tab enables you to search for users and guests and filter on them.  

When clicking on a user or guest, the person's profile page will be opened. This page provides their personal shifts overview and enables you to edit their shift schedule. For one-off situations that require exceptions on the access profile, you can book shifts exceeding the access profile’s restrictions. More information about booking on behalf of someone else is explained in How to book on behalf of someone else.


Managing shifts

On the Shifts tab, you can view the booked shifts per day. You can filter on a period to get an overview, or search for specific users. As a Shift assistant, you can also delete shifts. The user will not be notified automatically when you delete a shift, so it’s a good idea to inform them about this.


Getting an overview of administrators

On the administrator section on the Settings tab, you will find an overview of all administrators and their roles. For tasks you do not have permissions for, consult with your Subscription administrator.



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