Getting started as a Shift administrator

As a Shift administrator, you decide which employees need to be in the office to provide a certain amount of quota. All while taking locations and frequencies into account.  

Main functionalities: 

  • See an overview of the buildings, profiles, users and shifts on the ‘Home’ tab. 
  • See an overview of the booked shifts on the ‘Shifts’ tab. 
  • See an overview of the users and guests and import individual persons on the ‘People’ tab. 
  • Assign users to quota and location profiles on the ‘Access’ tab. 
  • Monitor the way Mapiq has been used on the ‘Analytics’ tab. 

Accessing Mapiq Admin  

Log in to app.mapiq.com to find the Admin in the menu. 

To make sure that Mapiq is up-to-date with any recent changes for your assigned administrator role, log out if you are already signed in before you have been notified of your new role and log in again. If you experience any problems, please contact support@mapiq.com.

Assigning users to quota and location profiles

New users will automatically be assigned to the default quota and location profile. If you want to edit these profiles for a user, there are two ways to do that. You can choose batch import to make bulk adjustments to groups of users or edit individual users. Importing and exporting users in batches.

Importing and exporting users in batches

On the Access tab, you can see all access profiles (quota- and location profiles) and how many users are in a specific profile. You can import and export a list of users to a specific access profile. Importing users can be achieved by uploading a .csv file that contains the user's email addresses. A .csv file can easily be exported from Excel or any other source like your user directory. The People tab provides the option to add a single person manually.
Exporting all the users of an access profile can help to quickly get an overview of each user per profile. Note that your export is in .csv format and contains email addresses only. 

When an imported user hasn’t logged in yet, the user will appear in the People >> Users as Inactive. After the first login, they will be assigned to the correct profile automatically and their status changes to Active. 

Automating assignment rules 

On the ‘Access’ tab, you can also choose to configure an automatic assignment rule. You can use an extra value (e.g. business unit or department) that will automatically assign someone to that profile.
This is not available by default and needs to be configured. To check which values you can use, you can check if any of these values are shown in the columns of the ‘People’ tab. For a detailed step-by-step guide, read the Automatic user assignment article.

Editing for individual users  

On the People tab, you can find an overview of all users with access to the buildings. When users are not imported to the default profile beforehand, they won’t appear until they signed in for the first time. The People tab also includes a section with guests. You can register and add guests and book a shift on their behalf. The People tab enables you to search for users and guests, filter on users and guests or change users access profiles via the edit option.

When clicking on a user or guest, the person's profile page will be opened. This page provides their personal shift overview. For users, the edit option enables you to change their access profile or delete the user. For guests, you can change personal information and also show their personal shift overview.


Managing shifts  

In the Shifts tab, you can view the booked shifts per day. You filter on a period to get an overview, or search for specific users. As a Shift administrator, you can also delete shifts. The user is notified automatically when you delete a shift, the notification will let them know that their shift is deleted and by whom.


View analytics  

In the Analytics tab you will be able to get insights in the booking behavior and do capacity planning.  


Getting an overview of administrators

On the administrator section on the Settings tab, you will find an overview of all administrators and their roles. For tasks you do not have permissions for, consult with your Subscription administrator.


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