Which answers can you find here


Couldn't find your answer? please contact your company's servicedesk.


This article is relevant to:



If you have the following solutions: 

  • With controls solution - do you controls in the control section of Here & Now?
  • Don't know which solution you have? Check out this article.

Important notice:

Because Mapiq is custom made to fit your situation best, some parts of this page can not be 1 on 1 applicable to situation. Therefore this article gives you basic instructions and generalized information but can differ from the actual situation.



The article


Frequently Asked Questions:


Why can't I control light / temperature and blinds? 

If you cannot control ligth / temperature or blind: 


  1. Try to refresh your page in the 'Here & Now' tab. 
  2. Try reentering the room and refresh your page
  3. Wait for 2/3 minutes and then refresh your page


If none of the above works, please contact your servicedesk. 


Why can't I open a locker? 

If you can't open a locker, please check if you are permitted to open lockers. If so, please contact your service desk.