Which answers can you find here


Couldn't find your answer? please contact your company's servicedesk.


This article is relevant to:



If you have the following solutions: 

  • With collaboration solution - can you see the location of colleagues in the people tab?
  • Don't know which solution you have? Check out this article.

Important notice:

Because Mapiq is custom made to fit your situation best, some parts of this page can not be 1 on 1 applicable to situation. Therefore this article gives you basic instructions and generalized information but can differ from the actual situation.



The article


Frequently Asked Questions:


Why doesn't Mapiq show my location?

If Mapiq doesn't show your location: 


  1. First try to refresh your page, by pulling down in the 'Here & Now' tab. 
  2. If that doesn't work, please check your location sharing settings. You can find those in the 'You' tab. 
  3. If that doesn't work please contact your service desk.




For more information see the 'let your colleagues find you' article.


How can I see my own location? 

You can easily find your own location in the 'Here & Now' tab at the top of the screen. 


How can I see where my colleagues are? 

You can see where your colleagues are in the 'People' tab. The people tab shows all of your colleagues which and their locations. 




For more information see the 'find your colleagues' article. 


How can I see who's in the building? 

You can see who's in the building in the upper part of the people tab. In this area you can find people whom: 


  • Have shared their location
  • Are in the office




For more information see the 'find your colleagues' article.