Office Shifts - Users are unable to log in
First reported: 9.12AM (CET)
Date: 12 July 2021
Starting this morning (Monday, 12 July), reports came in that users are unable to log in to https://shifts.mapiq.com. Upon logging in, users receive the error message:
We could not reach the server. You can retry, or get in touch with firstname.lastname@example.org
Update (9:27AM CET):
The issue is resolved and users are able to log in to Office Shifts again.
A change in our back-end was needed to restore the endpoint for logging in. After restoring, the endpoint service came back online.